Takedown Policy

• Anyone can ask. You don't need an account.
• Organizers: a meet we listed from your public post can be corrected or removed, or handed over to you. Ask from the meet page, and we aim to act before the event.
• We remove what is false, private, infringing, unsafe or illegal. We don't remove something only because it is negative or because someone disagrees with it.
• A person reads every request, and you can ask us to look again.

• Event organizers and hosts — about meets and events listed on RoaringShifts.
• Shop and business owners — about their page, reviews, ratings and other content about the business.
• Members — about anything they see on the platform, including content about them.
• Rights holders (or someone authorized to act for them) — about copyright or trademark.
• Anyone with a privacy or safety concern — including people who are not members, and parents or guardians acting for a minor.

Some meets on RoaringShifts are posted by RoaringShifts itself, from an organizer's public posts or event pages, so people can find them in one place. Those listings credit the real organizer by name and link back to the original. We don't sell tickets to events we list this way. (How we find them is explained on the RoaringShiftsBot page.)

If you organize or host the event, you decide. You can ask us to:

• Correct it — wrong date, time, place, price or details; the event moved, was postponed or was cancelled. We update the listing, or mark it cancelled.
• Remove it — you would rather it not be listed here, for any reason. You don't have to give one.
• Remove or swap your flyer or photos — if we used your artwork and you want it gone or replaced.
• Hand it over to you — claim your organizer page and the listing becomes yours to edit, update or delete yourself.

The fast way: on the meet's page, under “Are you the host?”, use Request changes or removal or Claim your page. You can also email help@roaringshifts.com with the meet's link. Tell us how you're connected to the event (for example, the account that posted it) so we can confirm it's you.

We aim to act on organizer requests within one business day, and before the event date whenever we can. If the event is in the next few days, say so in your request.

Members can review shops and post about businesses they've dealt with. Honest experiences, good and bad, help the next person. We remove a review, rating or post about a business when it:

• States something false as fact — not an opinion, a specific claim that can be shown to be untrue. Tell us which statement, and what shows it is false.
• Isn't based on a real experience — the writer was never a customer or never dealt with the business. Records help here (dates, the vehicle, the work); “we don't recognise this person” on its own usually isn't enough.
• Has a conflict of interest — written by the owner, an employee, a competitor, or someone paid or rewarded for it.
• Shares private information — a staff member's home address, personal phone number, family, or anything that identifies a private person beyond their role at the business.
• Threatens or harasses anyone, or breaks the Community Guidelines in some other way.

We don't remove content only because:

• it is negative, or the business disagrees with it;
• the business offered a refund, discount or fix on condition that it come down;
• the business hasn't claimed its page.

Where a reply is available, a business can answer a review publicly, next to it, so readers see both sides. Claiming your page is how you get that and keep your details right — start here. If one statement is false, we may remove just that part and leave the rest.

Posts, photos, builds, garage entries, listings, comments, club content, profiles and messages are covered by the Community Guidelines and the Terms of Service. Anything that breaks them can be removed. The quickest way to flag it is the “…” menu → Report on the item itself. Reports are private: the person you report is never told who reported them. You can always delete your own content yourself.

If something on RoaringShifts uses your photo, video, artwork, flyer or other work without permission, send a notice to help@roaringshifts.com with:

1. The work you own (or a link to it).
2. The link to each place it appears on RoaringShifts.
3. Your name, address, phone number and email.
4. A statement that you believe in good faith the use isn't authorized by you, your agent or the law.
5. A statement that the information in your notice is accurate and that you are the owner, or authorized to act for the owner.
6. Your physical or electronic signature (typing your full name is fine).

These follow the notice requirements of the U.S. Digital Millennium Copyright Act, which our Terms of Service refer to; we accept the same notice from rights holders anywhere. We remove or disable the material and tell the person who posted it.

Counter-notice. If your content was removed and you believe that was a mistake, or that you had the right to use it, reply with the link, why you believe it was removed in error, your name and contact details, and your signature. We pass it to the person who complained. Unless they tell us they have started a court action, we may put the content back.

Repeat infringers. Accounts that repeatedly post material they don't have the right to use are closed.

Trademark. If a page, account, club or listing uses your name, logo or brand in a way that misleads people about who is behind it, tell us. We remove it, change it, or label it.

Ask us to remove or blur content that exposes you, even if it breaks no other rule:

• Licence plates — if a photo shows your plate and you want it hidden, we blur or remove it.
• Faces — a clear photo of you, a private person, posted without your OK; and any image of a minor when a parent or guardian asks.
• Addresses and contact details — home addresses, personal phone numbers, workplace details used to find someone.
• Doxxing, stalking and tracking — piecing together where someone lives or goes, or using shared locations to follow anyone.
• Intimate images shared without consent — handled first, ahead of everything else.
• Impersonation — an account, page or club pretending to be you, your shop or your club.

How we handle your own personal information is in the Privacy Policy.

We remove content that organizes or promotes street racing, takeovers, or driving that puts people at risk — the same line the Community Guidelines draw. Track days and closed-course events are welcome. We also remove threats, fraud and scams, stolen or illegal goods, and anything else illegal. Serious cases can lead to the account being banned and, where appropriate, reported to the authorities.

If someone is in danger right now, call 911 or your local police first. Then tell us.

• On the item: the “…” menu → Report (signed in).
• On a meet page: “Are you the host?” → Request changes or removal, or Claim your page.
• Contact form: Help → Contact us.
• Email: help@roaringshifts.com — works without an account, and is where copyright notices and legal requests go.

Include:

1. The link to the content (or links, if there are several).
2. Who you are and how you're connected to it (the organizer, the owner, the person in the photo…).
3. What's wrong, and what you want: a correction, a detail hidden, or removal.
4. Anything that shows it — records, the original post, proof you are the host or rights holder.

A person reviews every request. These are targets we aim for, not guarantees:

• Safety and privacy (threats, doxxing, intimate images, minors): the same day where we can.
• Meets and events: within one business day, and before the event date when possible.
• Everything else, including copyright notices: within two business days.

Depending on what we find, we:

• remove it;
• edit it — hide one detail (a plate, an address, a false statement) and keep the rest;
• correct it — fix a meet's details, or mark it cancelled;
• label it — for example, who a listing was posted on behalf of;
• restrict or close the account behind it, for serious or repeated problems;
• restore it, if it was removed by mistake or after a valid counter-notice;
• or leave it up, and tell you why.

We tell the person who asked what we decided. When we remove a member's content, we tell them which rule it broke, except where telling them would put someone at risk.

Think we got it wrong, either way? Reply to our email, or write to help@roaringshifts.com with “Appeal” and the link. Someone looks at it again, where possible a different person from the first time, and tells you the outcome.

Requests made in bad faith — pretending to be an organizer, owner or rights holder you aren't, false claims to bury honest reviews, or floods of requests to silence someone — are refused, and accounts behind them can be restricted. A knowingly false copyright notice or counter-notice can also carry legal consequences for the person who sends it.

RoaringShifts is based in Ontario, Canada. We comply with valid court orders and legal process from Canadian authorities, as written and no wider. Law enforcement and legal requests go to help@roaringshifts.com; urgent requests involving a risk to someone's life or safety should say so in the subject line.

As in our Terms of Service, this policy is governed by the laws of Canada and the province of Ontario, and disputes are resolved in the courts of Ontario.

We may update this policy. The date at the top says when it last changed, and earlier versions stay available below.